Banger Mail Privacy Policy

This Privacy Policy explains how Banger Mail, a MuchBetterApps product, accesses, uses, stores, shares, and deletes information when you use the Banger website, applications, APIs, and related services. It also explains how we handle Google user data, including Gmail data, when you choose to connect a Google account to Banger Mail.

1. Who we are

Banger Mail is software for business email operations, shared inboxes, approvals, automation, and mailbox management. Throughout this policy, “Banger,” “Banger Mail,” “we,” “our,” and “us” refer to the Banger Mail service operated by MuchBetterApps.

2. Information we collect

We collect information you provide directly, information required to operate the service, and information processed on your behalf when you use connected mail systems.

Account and identity data: name, email address, login identifiers, session information, and workspace membership data.
Workspace and mailbox data: workspace names, domains, mailbox addresses, labels, permissions, approvals, mailbox settings, and related operational metadata.
Mailbox content and mailbox state: mailbox metadata, thread and delivery state, and other mailbox records processed on behalf of your workspace to operate connected inboxes. In core mailbox storage paths, Banger stores message bodies and queued mailbox records in encrypted form.
Google user data: if you connect Gmail, we may access your Gmail profile email address, message metadata, thread identifiers, labels, history records, message bodies, attachments, and send requests that are necessary for the Gmail features you enable.
OAuth and security data: OAuth tokens, granted scopes, audit logs, abuse signals, device and application diagnostics, and infrastructure logs used to secure and operate the service.
Website analytics and referral data: pages visited, referrers, session information, approximate device and browser details, and conversion events such as waitlist submissions, used to understand site performance and improve the public website.

3. How we use information

To create and manage accounts, workspaces, domains, mailboxes, and user permissions.
To connect, sync, search, and display mailbox data, including Gmail data that you explicitly connect.
To download attachments and other mailbox content when you request those actions in the product.
To send email from connected mailboxes only when you or an authorized workflow instruct Banger Mail to send the message.
To provide inbox collaboration features such as approvals, triage, drafts, shared visibility, and status tracking.
To provide optional AI-assisted features, such as drafting, summarization, classification, or workflow automation, when those features are enabled and used in the product.
To protect the service, investigate abuse, troubleshoot incidents, and comply with legal obligations.
To maintain and improve user-facing product functionality using operational analytics, reliability metrics, and service feedback.

4. Google user data and Gmail-specific disclosures

We only access Google user data after you explicitly authorize Banger Mail through Google’s OAuth flow. We currently request Gmail access that allows Banger Mail to read mailbox content and send messages on your behalf so the product can provide visible user-facing features such as mailbox sync, inbox display, search, attachment download, and user-directed sending.

We use Gmail data to sync your connected mailbox, display inbox content, support search and attachment retrieval, and support messages you direct the service to send.
We may use selected Gmail data to provide optional AI-powered drafting or workflow features that are visible in the Banger Mail interface and initiated by or for your workspace.
We do not sell Google user data.
We do not use Google user data for targeted advertising, data brokerage, credit-worthiness, lending, or similar unrelated purposes.
We do not use Google Workspace API data, including Gmail data, to develop, improve, or train generalized or non-personalized AI or machine learning models.
We do not transfer Google user data to third parties except as needed to provide or secure the user-facing features you request, to comply with applicable law, or as part of a merger, acquisition, or asset sale consistent with this policy and applicable law.

We do not sell personal information or Google user data. We may share information in the following circumstances:

Within your workspace: mailbox and workflow data may be visible to workspace members, admins, approvers, and agents that you or your organization authorize.
Service providers and subprocessors: infrastructure, hosting, storage, authentication, logging, and AI processing providers may process data on our behalf to operate the service.
Message recipients: when you send email through Banger Mail, the message content and associated addressing information are shared with the intended recipients and the mail systems required to deliver the message.
Security and legal reasons: we may disclose information to protect users, investigate abuse, enforce our terms, or comply with law, regulation, court order, or other lawful request.
Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

6. Retention and deletion

We retain information for as long as it is needed to provide the service, maintain security, resolve disputes, enforce agreements, or comply with legal obligations. In general:

Account, workspace, and mailbox data are generally retained while your account or workspace remains active or until the data is deleted by you or your organization.
Connected Gmail access stops when you disconnect the mailbox, revoke Google access, or the authorization otherwise expires or is revoked.
Previously synced mailbox data may remain in the service until it is deleted by you, your organization, or us under our operational retention and deletion processes.
Logs, backups, and system replicas may persist for a limited period before deletion or overwrite.

You can request deletion or account support by emailing human@muchbetterapps.com. You can also revoke Google account access at myaccount.google.com/permissions.

7. Security

We use administrative, technical, and organizational safeguards designed to protect information, including access controls, secret management, logging, encrypted transport, and encrypted storage for sensitive components and core mailbox-content paths. No security program is perfect, and we cannot guarantee absolute security.

8. International processing

Banger Mail and our service providers may process information in countries other than your own. When we do so, we use measures intended to protect the data consistent with this Privacy Policy and applicable law.

9. Changes to this policy

We may update this Privacy Policy from time to time. If we make a material change, we will update the effective date on this page and may provide additional notice when appropriate.

10. Contact

For privacy questions, deletion requests, or Google user data questions, contact human@muchbetterapps.com.